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DISCRIMINATION IS AGAINST THE LAW

Oasis Hospice complies with Federal civil rights laws, ensuring that no individual is discriminated against based on race, color, national origin, age, disability, or sex. We are committed to treating everyone with fairness, dignity, and respect.

Services for Language and Disability Assistance:
Oasis Hospice offers free services to promote effective communication, including:

  • Qualified interpreters and multilingual written materials for non-English speakers.

  • Sign language interpreters and alternate formats (e.g., large print, audio) for individuals with disabilities.

If you need these services, contact our Civil Rights Coordinator, Jennifer Thompson.

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To File a Grievance:
If you feel Oasis Hospice has failed to provide these services or has discriminated against you, contact:

Jennifer Thompson, Administrator
12051 Sleepy Hollow Road, Conroe, TX 77385
Phone: 281-607-2310 | TTY: 800-735-2989 | Fax: 214-689-2300
Email: jthompson@oasishospicecare.com


Jennifer Thompson is available to assist with filing a grievance.

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You may also file a civil rights complaint with the U.S. Department of Health and Human Services via the online portal at https://ocrportal.hhs.gov, or by contacting: U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, Washington, D.C. 20201
Phone: 1-800-368-1019 | TDD: 800-537-7697
Complaint forms: hhs.gov/ocr/office/file/index.html

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LANGUAGE ASSISTANCE SERVICES:
Free language assistance is available. Call 281-607-2310 (TTY: 800-735-2989).

  • Spanish: ATENCIÓN: Servicios gratuitos de asistencia lingüística. Llame al 281-607-2310 (TTY: 800-735-2989).

  • Vietnamese: CHÚ Ý: Dịch vụ hỗ trợ ngôn ngữ miễn phí. Gọi 281-607-2310 (TTY: 800-735-2989).

  • Chinese: 注意：免費語言協助服務。請致電 281-607-2310 (TTY: 800-735-2989).

  • Korean: 주의: 무료 언어 지원 서비스를 이용하십시오. 281-607-2310 (TTY: 800-735-2989).

  • Arabic: ملاحظة: تتوفر خدمات المساعدة اللغوية مجانًا. اتصل على 281-607-2310 (TTY: 800-735-2989).

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For additional languages, please contact Oasis Hospice at 281-607-2310 (TTY: 800-735-2989).

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